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Our Services

ETP identifies your business needs by listening, analyzing and then creating customized solutions.
Our strategy includes:

• Analyzing your business model, needs, preferences and future plans.
• Formulating an IT strategy that includes tools, products and services that best meet your current and future needs.
• Providing specific IT systems and services, from sales, installation and training to ongoing support.
• Evaluating and managing third party IT vendors on your behalf.

Based on our analysis, ETP will suggest IT services and solutions that fit your needs and budget.
Those services may include:

Managed Services

Our Managed Service Plans offer a proactive, monthly flat-fee approach at maintaining your company's network. With this plan, we offer unlimited helpdesk support and problem resolution, management of anti-virus and windows updates, and the monitoring of your company servers and workstations for availability and issues. This option allows you to easily budget for your IT support and gives you the peace of mind that you will not be surprised with a big IT support bill one month. We will work with you to determine your monthly fee, based on the the number of locations, type of servers and number of workstations you have.

Unified Communications

As a Cisco certified partner, we offer solutions that bring together voice, messaging, video and desktop applications. These solutions, which include VoIP, help reduce operating and maintenance costs, and provide tremendous flexibility for branch office connectivity and mobile workers.

Infrastructure Development

We will help design and build out your company's IT infrastructure to support new initiatives. We will also update your company's current infrastructure to meet the changing IT needs of businesses today.

Backup and Disaster Recovery Solutions 

We offer state-of-the-art disk-based backup and disaster recovery (BDR) solutions for our clients. Our solution is both a service and hardware bundled in one. The hardware is a server that resides onsite and will take scheduled snapshots of your server(s) and their accompanying data. Those snapshots are then pushed offsite to two redundant data centers for storage. Your backups are monitored 24/7 for completion and corrective action is taken immediately, if necessary.  

Hardware and Software Procurement 

As a partner with several major manufacturers, such as Microsoft, Lenovo, HP and Cisco and several national distributors, we can procure hardware and software on your behalf, taking the guesswork and hassle out of buying IT equipment. Our extensive knowledge and understanding of hardware and software terminology and specifications, combined with an understanding of your needs, allow us to easily identify the optimum combination of features and price. Thus ensuring you get what you really need for your situation. 

Consulting & Management Solutions

We will work with your company's business owners and management to determine the best selection and implementation of IT solutions to meet your business needs (for example, to achieve market differentiation or employee efficiency). We will advise stakeholders on their IT options and help them make the right decision for their business.

Break-Fix Support

We offer network support and maintenance for an hourly fee, commonly referred to as "Break-Fix" support. Essentially if something breaks, you call us and we will come out and fix it. This is a great option for small companies, who cannot commit to a monthly fee, or for those who handle most of their IT support internally and just need support every now and then.